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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maria Silvar

November 26, 2025

5  out of  5
rating by Maria Silvar
"Very good service and assistance I definitely recommen"
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Steve

November 24, 2025

5  out of  5
rating by Steve
"Ran into an unforeseen issue with my son's car following a claim. Cierra was absolutely fantastic in making sure we were taken care of, late in the day, and with above and beyond service. So grateful for her help!"
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Deb Hamric

November 19, 2025

5  out of  5
rating by Deb Hamric
"Cierra was very helpful and informative. She was patient and explained all benefits to me “line by line” of each policy. I am appreciative to her and would recommend her to others in the future. Thank you Cierra!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Nancy Teas-Crain

November 18, 2025

5  out of  5
rating by Nancy Teas-Crain
"We had an excellent experience this morning signing up for home and auto insurance with State Farm. Nikki guided us through the steps. She was friendly and knowledgeable. Such an excellent employee is the best possible marketing for your services! We look forward to working with your office."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Terrie Savage

November 10, 2025

5  out of  5
rating by Terrie Savage
"Wonderful experience. Very friendly and professional. Nikki was awesome in helping me with all my insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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G I O Vazquez

November 6, 2025

5  out of  5
rating by G I O Vazquez
"We are very happy customers Nikki took good care of us👍🏾give her a call"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Whitney Wigginton

November 4, 2025

5  out of  5
rating by Whitney Wigginton
"Cierra was absolutely wonderful in explaining my policy into detail and answering all the questions I had."
We responded:
"Thank you for your 5-star review for both our office and Cierra! My State Farm team and I are happy to be your good neighbor!"
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Daphne Burgess

November 4, 2025

5  out of  5
rating by Daphne Burgess
"Thank you for providing great customer service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Nikki Vinson

October 31, 2025

5  out of  5
rating by Nikki Vinson
"Cierra is so helpful and knowledgeable! Great service"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Caleb Harville

October 31, 2025

5  out of  5
rating by Caleb Harville
"Nikki Vinson is great. She’s incredibly knowledgeable, kind, and always takes the time to explain things clearly. Her commitment to providing excellent support really stands out. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Josie Harbison

October 31, 2025

5  out of  5
rating by Josie Harbison
"Nikki is absolutely the best! She’s always so kind, patient, and goes above and beyond to help. You can tell she truly cares! I’m so thankful for her!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Bruce Lewis

October 30, 2025

5  out of  5
rating by Bruce Lewis
"I've worked with both Austin and Cierra. Both were outstanding. Very helpful answering all my questions and helping me shape the policies in the way I needed them. Thanks for your excellent service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Joy Smith

October 22, 2025

5  out of  5
rating by Joy Smith
"Sierra answered all my questions and explained what's covered and what's not very well without overselling. Trevor Butcher - State Farm has been so easy to work with for home and auto insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Brenda Vizcaya

October 7, 2025

5  out of  5
rating by Brenda Vizcaya
"Cierra Steele, thank you for your continuous help every time I make a call to StateFarm. You listen and make sure our policy is taken care of."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Rebekah Mickle

September 30, 2025

5  out of  5
rating by Rebekah Mickle
"Make sure and ask for Nikki! She is incredibly passionate about getting you the help that you need!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and more specifically, with Nikki. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Anna Livengood

September 30, 2025

5  out of  5
rating by Anna Livengood
"Nikki took great care of me!"
We responded:
"Thank you for taking the time to share your thoughts! We agree, Nikki is awesome! If you ever have any questions or need assistance, we’re here to help!"
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Chris Knight

September 30, 2025

5  out of  5
rating by Chris Knight
"Cierra was super polite and professional handling my questions and solving my problems!"
We responded:
"We’re thankful for your feedback! We're so glad to have Cierra on our team. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mary-Kate Culpepper

September 30, 2025

5  out of  5
rating by Mary-Kate Culpepper
"Cierra is an absolute joy to work with! She is very personable and has great communication skills. I would highly recommend her!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tucker Philbeck

September 30, 2025

5  out of  5
rating by Tucker Philbeck
"My jaw is on the floor with the customer service level at Trevor Butcher State Farm. If I could give Nikki Vinson 100 stars, I would. She somehow makes insurance feel like a luxury experience. Her knowledge is extraordinary, and her genuineness is out of this world. If you’re not working with Nikki, you’re doing something wrong!"
We responded:
"We’re thankful for your feedback about your experience with Nikki! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Al Jordan

September 23, 2025

5  out of  5
rating by Al Jordan
"I've worked through a variety of claims over the past few year, auto, homeowners, etc, and the service has been prompt and comprehensive. I've had great customer service, whether I called, emailed, texted, or visited the office in person. They have earned my continued business."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ashley Atchley

September 17, 2025

5  out of  5
rating by Ashley Atchley
"Austin is absolutely the best. I went through a really hard time and did not know anything about insurance. Austin was so patient and kind. He explained everything thoroughly. What stood out the most to me was his honesty. He really cared and gave me options explaining pros and cons. Even now we have calls to review in detail my policies and changes. I never feel rushed or pressured with anything. I feel very confident and secure always with my insurance. He has been such a blessing."
We responded:
"We’re thankful for your feedback and kind words! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Elisabeth Vinzant

September 10, 2025

5  out of  5
rating by Elisabeth Vinzant
"Nikki reviewed all my policies with me. Her patience, kindness, and professionalism helped me make the important decisions I needed to. She is definitely an asset to the team. Shout out to Austin as well! A big thank you to both!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Gayle Temple

August 22, 2025

5  out of  5
rating by Gayle Temple
"Cierra was so helpful and kind to me. She explained everything to me and answered all of my questions. She is truly an asset to your company!!!"
We responded:
"We appreciate your review! Cierra is great and we are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Bethany Cobb

July 30, 2025

5  out of  5
rating by Bethany Cobb
"Cierra was super helpful in answering all my questions! I highly recommend working with her!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Braxton Barley

July 19, 2025

5  out of  5
rating by Braxton Barley
"Excellent customer service and overall good manner kind people. I recommend Cierra for all your insurance needs"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and Cierra specifically. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"